Order Processing

All orders placed on Chiara Outdoors are processed within 1-2 business days after confirmation. Once your order is processed, you will receive a confirmation email with your order details.

Shipping Methods

We offer reliable shipping services to ensure your order reaches you safely. Shipping carriers and methods may vary based on your location.

Shipping Rates

Shipping costs are calculated at checkout based on the destination and package weight. Any applicable shipping fees will be displayed before completing your purchase.

International Shipping

Chiara Outdoors ships worldwide. However, international orders may be subject to customs duties, taxes, or import fees as per the regulations of the destination country. These charges are the customer’s responsibility.

Order Tracking

Once your order is shipped, we will provide a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at [[email protected]] within 3 days of delivery for assistance. Be sure to provide photos of the damaged product for faster resolution.

Address Accuracy

Please ensure that your shipping address is correct at the time of checkout. Chiara Outdoors is not responsible for delays or non-delivery due to incorrect addresses provided by the customer.

Contact Us

For any shipping-related inquiries, reach out to us at [email protected].